The Wythenshawe-based Pines Hospital has been awarded a ‘good` rating by the healthcare regulator in England, the Care Quality Commission. The Pines Hospital is the operational headquarters of Transform, one of the UK's most trusted cosmetic surgery brands.
Transform operates across the UK through a network of 22 clinics and 2 additional hospitals, in London and Birmingham. Transform is one of the first cosmetic surgery providers in England to be reviewed under the CQC’s new rating system.
The CQC is responsible for auditing and assessing all providers of regulated healthcare services in England, across the public and private sectors. The regulator conducted its assessment of Transform’s operations at The Pines in July 2018. The CQC’s rating criteria assess the quality of care delivered by a healthcare provider and measures its performance across a range of indicators. The rating system is designed to increase transparency within the healthcare sector and enable patients to independently assess the performance of providers.
Ellen Armistead, Deputy Chief Inspectors of Hospitals (North Region) of the Care Quality Commission (CQC) said:
“We inspected all aspects of the hospital’s services that were within our remit using our comprehensive methodology.
“To get to the heart of patient’s experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people’s needs, and well led?
“This is the first time we gave The Pines Hospital a rating; we rated them as good overall”.
Tony Veverka, CEO of Transform, said:
“I am delighted that the high quality of care we provide to patients at The Pines has been formally recognised by the regulator – and that Transform is one of the first cosmetic providers to be rated ‘good’ by the CQC.
“The CQC’s rating is reflective of our commitment to delivering to the highest quality of continuous, compassionate care to patients, to the highest clinical standard, across our operations and throughout the patient journey.
“The CQC’s rating fair and reasonable reflection of the significant progress that the organisation has made.
“I am pleased to report that further progress has been made in the time that has elapsed between the inspection and the report”.
The full report and subsequent rating will be made available to the public via the CQC website and the Private Healthcare Information Network.