05 January 2021

Notice of Data Security Incident

Transform recently experienced a data security incident. Elements of our IT systems were accessed by an unauthorised third party on December 6th.

While we currently have no evidence that the data we hold for the majority of our patients has been taken, we have identified the possibility that some personal data relating to a small minority of individuals may have been extracted during the incident. We will be writing separately to anyone who could be affected by this.

We can provide reassurance, however, that no payment card details have been compromised.

We took immediate action to safeguard our systems following the data security incident and a full investigation is being carried out.
If you have any questions at any time, please reply to this email or contact us at [email protected]. If you prefer to speak to one of our patient care team, you can call us on 0330 056 3322 and we will be happy to help.

We sincerely apologise for any concern and inconvenience this incident may cause and would like to reassure you that we take our responsibilities relating to the protection of our patients' data very seriously.

Tony Veverka
CEO, Transform

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